Refund and Returns Policy

At Stylishpeak, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not satisfied with your purchase, we offer a hassle-free return and refund policy to make the process as simple and convenient as possible.

Replacement/Refund Timeframe

You can request a replacement or refund within 30 days of purchase. After 30 days, we can’t offer a replacement or refund.

Return Service

We currently don’t offer returns. Instead, we provide free replacements for defective items. No need to return the original item.

Customized Products

We don’t offer exchanges or full refunds unless the item you receive has a major problem. This is when the item is:

  • Significantly different from the description or the preview shown to you;
  • Damaged due to the fault of our factory or the carrier;
  • Not what you ordered

For other cases (not mentioned above) we will negotiate with you the most suitable treatment. For other cases, we’ll work with you to find a suitable solution.

Submitting a Complaint

To submit a complaint, please email us at contact@stylishpeak.com and provide the following information:

  • Order number
  • Video/image of defective product
  • For printing errors, attach a photo of the error
  • If items are missing, provide an image of the package cover with the shipping label
  • Full delivery address
  • Contact phone number

Our support team will review the photos/videos you submit, and if your item qualifies, we will resend the product to you at no additional charge. In rare cases where a replacement is not practical, we will reimburse you for the full cost of the eligible product, including shipping costs.

Do you accept returns from these countries?
Yes, I accept returns for defective and non-defective products
Do you accept exchanges?
Yes, I accept exchanges
How can customers return your products?
In-store
by mail
How will customers get the return label?
Download/print
Select the product conditions that you allow for returns?
New
What is the restocking fee?
No restocking fee
How much will customers pay for return shipping?
No cost
Refund processing time
10 days

Late or Missing Refunds

If you have not received your refund, please check your bank account first. Then, contact your credit card company and bank, as there may be some processing time involved. If you still haven’t received your refund, please contact us at contact@stylishpeak.com.

Order Cancellation

If you need to cancel an order, contact us within 24 hours of placing it. However, if the order has already been processed or shipped, it cannot be canceled.

Exchanges
To qualify for an exchange, the following criteria must be met:
The product is defective.
The product must be in its original packaging.
The product must be unused.
To ensure these criteria are met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are exempt from being returned.

Damaged, Defective, Or Incorrect Items

In the unlikely event that you receive a damaged, defective, or incorrect item, please contact our customer support team at contact@stylishpeak.com immediately. We will promptly address the issue and provide a suitable solution, whether it be a replacement or a refund.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Customer Satisfaction

At Stylishpeak, we prioritize customer satisfaction. If you have any questions or concerns regarding your order, please don’t hesitate to reach out to our friendly customer support team at contact@stylishpeak.com. We are always here to assist you!
Thank you for choosing Stylishpeak for your shopping needs.

Contact Us: 24/7-
Phone: +1 430-214-5387
Email: contact@stylishpeak.com
Address: 5809 Calloway St, Fort Worth, Texas 76114, United States